Remote Jobs

• Schedule and manage clinical calendars, coordinate appointments, and optimize provider time utilization.
• Facilitate patient communications, relay messages, arrange follow-ups, and respond to inquiries with professionalism and empathy.
• Maintain accurate medical records, histories, treatment plans, and test results in the dental EHR/EMR systems, ensuring HIPAA compliance.
• Support billing and coding processes by assisting with procedure/diagnosis coding and collaborating with the billing department to resolve discrepancies for timely reimbursement.
• Manage prescription refills, coordinate with pharmacies, and obtain prior authorizations when required to ensure timely patient care.
• Engage in virtual team meetings and coordinate with colleagues to deliver coordinated patient care and administrative tasks.
• Perform data entry and organize patient information, treatment plans, and related data in electronic health record systems with high accuracy.
• Verify patient insurance coverage and eligibility, obtain pre-authorizations, and resolve coverage-related issues to facilitate access to services.
• Adhere to data privacy, security policies, and industry regulations while handling sensitive medical information.
• Proactively identify process improvements, document standard operating procedures, and support a seamless administrative workflow in a remote environment.

• Experience in dental or medical office administration and familiarity with HIPAA compliance.
• Proficiency in dental EHR/EMR systems and medical billing processes.
• Strong organizational and multitasking abilities with meticulous data entry skills.
• Excellent written and verbal communication, with a customer-service mindset.
• Problem-solving skills, adaptability, and the ability to work with minimal supervision in a remote team.
• Basic knowledge of insurance verification and pre-authorization workflows.
• Comfortable working across US time zones (Pacific, Mountain, Central, Eastern).