About Freshpaint:

Customer data is the fuel that drives all modern businesses. From product analytics, to marketing, to support, to advertising, advanced data analysis in the warehouse, and even sales – customer data is the raw material for each function at a modern business.

For highly regulated businesses in healthcare, it’s always been a challenge to harness that customer data and get it to the marketing and analytics tools that require it while following patient privacy laws….until now.

Something as simple as running ads to get more users is simple for an e-commerce of software company to do. But common web analytics and advertising tools collect sensitive user identifiers and healthcare information automatically. Those same tools are not HIPAA compliant.

We provide a layer of data governance to make current web analytics tools HIPAA-compliant. For analytics, our customers can continue getting the insights they need to improve the patient experience. For marketing, Freshpaint safeguards health information while helping our customers promote access to care through popular advertising platforms like Facebook, Google, and others.

In short, we help healthcare marketers promote access to care and safeguard patient privacy at the same time. This is an important, complex problem in a massive market (healthcare is 20% of the US GDP).

Our customers manage their customer data with:

1. Privacy Platform. We help healthcare providers automate their website’s + app’s HIPAA compliance, and safeguard patient data. This is our core product today

2. Future additional product lines! Our core product provides a platform that we're building marketing applications on top of.

We’re fully remote. If you strongly value in-person work, Freshpaint is likely not the best fit for you. Even though we don’t care where you’re located, we only hire within the US. Many of our team is concentrated in various metro areas like SF or NYC. To balance out our remote-ness, we gather the team 2x times per year for offsites. We’re backed by leading investors including Y-Combinator, Intel Capital, and angel investors like the Head of Data from Slack, Head of Data at LinkedIn, and more.

Who we are:

Freshpaint was founded by web analytics veterans who realized how hard it was for highly regulated companies to collect and use customer data in a compliant way. We started as part of Y Combinator’s S19 cohort and have been focused on enabling healthcare companies collect, safeguard, and activate patient data since.

In 2022 the government issued updated guidance around HIPAA, basically making our software a requirement to use for healthcare companies. As a result, we're one of the fastest growing software companies on earth right now.

Our team has deep analytics and growth experience, with all of us coming from high-growth companies like Heap, Pendo, Iterable, Quantum Metric, and Retool. If you value lots of freedom and ownership in your work, interfacing with customers, and working on a product with high customer impact, then Freshpaint is your home.

About the Role

At Freshpaint, we believe that strong Engineering teams are built of individuals who

• Solve problems, not tickets – Jump into unfamiliar territory and learn what's needed to move the team forward

• Think like owners – Focus on delivering measurable business impact rather than completing tasks

• Elevate others – Actively mentor, unblock, and celebrate teammates, knowing the team's wins are your wins

We are looking for a Senior Software Engineer - Data to join one of our Product-oriented teams. As Freshpaint has grown, our Products have become more sophisticated and increasingly leveraged multiple sources of data. We’re seeking a Software Engineer who has competencies in Data and Data Engineering to help us shape the next generation of Freshpaint Products. We believe there’s a big opportunity ahead, and this person will contribute to the team’s success by building new products and by influencing how we incorporate data into our Product offerings.

What You’ll Do

• Use your expertise to build Software Products that rely on data

  • Deliver business outcomes by either directly owning, or guiding others to build reliable and scalable products

  • Mentor engineers and analysts on best practices for data quality, reliability, testing, monitoring, and documentation

  • Partner closely with analytics, product, and engineering teams to identify data requirements and translate them into robust, scalable solutions

• Join customer calls (both internal teams and external users) to hear firsthand what problems they're solving and what features actually move the needle

• Design and refine data models that underpin product functionality while implementing monitoring systems to ensure reliability and performance

• Collaborate with our Data Guild to define the organization’s data strategy influencing decisions on tooling, architecture, and engineering standards

• Solve problems side-by-side with team members through a combination of pairing and solo work

If this sounds like you, we would love to chat!

What We’re Looking For

• 5+ years of experience in building Products, either in Software Engineering, Data engineering or a closely related role

• Strong customer orientation, with a focus on details that drive product impact and customer value

• Proven experience building and maintaining production-grade data pipelines

• Proficiency in application development

• Proficiency in SQL and at least one data engineering language (e.g., Python, Scala, or Java)

• Hands-on experience with large-scale data warehouses, regardless of specific tooling

• Experience with data visualization and the ability to tell clear, compelling stories with data

• Hands-on experience with modern data warehouses and data modeling best practices

• Experience working with cloud-based data platforms (AWS, GCP, or Azure)

• Familiarity with orchestration tools, version control, and CI/CD best practices

• Ability to work independently, make sound architectural decisions, and thrive in ambiguous environments

• Strong communication skills and comfort collaborating with both technical and non-technical partners

Nice to Have

• Experience being an early data engineer at a company

• Experience with Golang, Typescript, Data Build Tool

• Experience with tools like Snowflake, Looker, or Fivetran

• Experience with analytics engineering or BI tooling

• Prior experience helping scale a data platform as the company grows

Why This Role Is Exciting

• Build the foundation for what's next. You'll architect the data systems and strategy that power Freshpaint's future, shaping how the company scales for years to come

• See your impact everywhere. Your work will touch every team and product at Freshpaint, giving you visibility into how engineering decisions drive real business outcomes

• Code one day, strategize the next. You'll split your time between writing code and making architectural decisions that set technical direction, perfect if you want to keep your hands on the keyboard while influencing the big picture

Interview Process

At the start of the call, we will briefly go through a few standard verification steps to ensure we’re speaking to the right person. This helps protect both candidates and our team against AI misuse. If at any point we get the sense we aren’t speaking with the right candidate, we reserve the right to end the call early.

• Recruiter Screen

• Hiring Manager Call

• Virtual Onsite with Technical Pairings

• CEO Interview

• Offer!

Perks & Benefits

We take care of our team—here’s a peek at what you get when you join:

• Competitive pay + generous equity (10-year exercise window)

• Fully remote (U.S. only) with a $150/month coworking stipend

• Half-day Fridays, every Friday

• Unlimited PTO—with a required 2-week minimum

• Top-tier health, dental & vision (100% covered for you, 80% for dependents)

• 2 “Treat Yourself” days a year—$100 and a day off, just because

• Generous parental leave

• Epic offsites twice a year (past trips: Greece, Jackson Hole, Cabo, wine country + more)

And more—check out our careers page for the full list.

OUR ORIGIN STORY 🎂

In 2011 SkySlope started as an idea born at the kitchen table of our CEO, with just him and two others. Headquartered in Sacramento, California, we have since grown out of our previous 3 offices and many of our close to 150 employees are spread all across the United States. Those 150 employees support close to 300,000 users across 5,000 offices nationwide and now in Canada as well. Included in that is 8 out of the 15 largest Real Estate Brokerages in the nation.

But, despite being happy with what we’ve achieved we know that as industry leaders in our space there’s a lot of work left to be done. All of the growth and success that has happened is a result of us obsessing over building cutting edge software that makes the Real Estate world a better place. We know this only happens by hiring people who don’t just come up with out of the box ideas but hiring people who actually see those ideas through and bring them to life. As we’ve grown, we’ve been fortunate enough to hire plenty of people who possess that quality and realize it’s equally important to hire people who can pair that skill with empathy, collaboration, and a keen sense of urgency. If you’re looking to join a company where you can have real impact and surround yourself with an incredible team of people then look no further.

SKYSLOPE’S CORE VALUES 💪🏻

These are the principles that helped us get to where we are and they are the principles that will guide us to where we want to go in the future. You can apply them to your professional life, your personal life, to any business and any situation. In no specific hierarchy, our core values are:

Awareness | Execution | Obsession | Ownership | Humility | Radical Candor | Urgency | Greatness | Inches I Fun

Learn more about our core values from our CEO, Tyler Smith here!

THE JOB 💻

As SkySlope's newest Customer Support Technician, you'll be responsible for providing exceptional customer, technical, and product support to customers in pursuit of making life better for every real estate agent, broker and service provider. Specifically, you'll be responding to customer support tickets and resolving issues, supporting peers in order to increase overall efficiency of the whole department, and maintaining expert level proficiency on the system.

Our Customer Support Team operates on a 24/7 basis 364 days out of the year, including all major holidays. Each team member is assigned to a 4x10 schedule (4 shifts per week, 10 hours per shift) determined through a seniority-based shift bid process.

• Responding and resolving customer support tickets that come in via emails, live chats, and phone calls in a timely and professional manner, while building customer rapport
• Contributing to the efficiency of the software support department, while also supporting their team members
• Be a subject matter expert on the SkySlope platform and confidently resolve issues customers are having
• Troubleshooting technical issues and maintaining strong communication with the customer throughout the process
• Identifying, testing, and escalating websites issues to QA as necessary
• Using down-time when there are no open or incoming tickets to complete File Recs from the service queue, or completing other tasks assigned by Department Leadership or Management
• Maintaining a fluctuating volume of incoming tickets/supporting other team members as volume varies

• Experience providing a high level of customer service, preferably in a technology environment or call center
• Experience multi-tasking multiple responsibilities
• Experience with both Microsoft and Mac platforms
• Experience using a variety of different web browsers
• Ability to type 40+ WPM
• Excellent written and verbal communication skills
• Excellent teamwork skills

Medical Insurance – Company pays flat dollar amount towards premium 

There are 3 plan options 

Our Medical Insurance plans are provided through United Healthcare 

The United Healthcare HMO is only offered to California residents

Eligibility begins 1st of the month following date of hire

Per Paycheck (24 pay periods a year)

Employee costs per tier are as follows:

UHC HDHP/HSA

Employee Only  $58.92

Employee + Child $147.30

Employee + Spouse $175.78

Employee + Family $259.24

UHC PPO

Employee Only $104.10

Employee + Child $244.63

Employee + Spouse $289.91

Employee + Family $422.63

UHC HMO (CA residents only)

Employee Only $84.56

Employee + Child $198.71

Employee + Spouse $235.49

Employee + Family $343.29

Dental Insurance – Company pays 75% of monthly premium only on Base Plan

This PPO plan is administered through Principal

Eligibility begins 1st of the month following date of hire

Principal Dental Base Plan

Employee Only $4.19

Employee + Child $11.73

Employee + Spouse $8.50

Employee + Family $17.20

Principal Dental Buy-Up Plan

Employee Only $6.65

Employee + Child $19.53

Employee + Spouse $13.51

Employee + Family $28.35

Vision Insurance – Company pays 100% of monthly premium

This plan is administered through Principal (VSP choice network)

Eligibility begins 1st of the month following date of hire

Basic Life and AD&D Insurance (with additional Voluntary Plans available) – Company paid plan with a guarantee issue amount of $25,000. 

Plan is administered through Principal

Eligibility begins 1st of the month following date of hire

Pricing varies for additional coverage, based upon age, coverage and dependent classification

Voluntary Short & Long Term Disability Insurance Plans – Optional plans to help protect your financial well-being.

Plan is administered through Principal

Eligibility begins 1st of the month following date of hire

Pricing varies, based upon age

Voluntary Accident insurance- Optional plans available to purchase that pays you a cash benefit to help with your expenses if you or a covered family member is injured due to an accident. 

Employee Only $4.39

Employee + Spouse $6.73

Employee + Child(ren) $7.49

Employee + Family $11.50

Voluntary Hospital Indemnity- Optional plans available to purchase that pays you a cash benefit to help with your expenses if you or a covered family member is admitted to the hospital

Employee Only $6.85

Employee + Spouse $17.43

Employee + Child(ren) $11.41

Employee + Family $22.84

Voluntary Critical Illness- Optional plans available to purchase to help with your expenses if you or a covered family member is diagnosed with a covered critical illness. 

Pricing varies, based upon age

Flexible Spending Account – A tax savings account you put money into that you use to pay for certain out-of-pocket health care and dependent care costs.

Plan is administered through Discovery Benefits

Eligibility begins 1st of the month following date of hire, if you sign up by the 25th of the month

Health Savings Account (HSA)– A tax savings account for employees enrolled in a High Deductible Health Plan. You can put money into this account to pay for certain out-of-pocket health care costs

Plan is administered through Discovery Benefits

Eligibility begins 1st of the month following date of hire, if you sign up by the 25th of the month

Must be enrolled in the UHC HDHP/HSA medical plan with SkySlope to be eligible

SkySlope contributes $300 to an individual HSA and $600 to a family HSA

401(k) Plan – Company will match $0.50 on each $1.00 contributed up to the first 6% of eligible earnings

Plan is administered through Principal

Eligibility begins first pay date after 90 days of employment

Auto-enrollment after eligibility at 3% of gross annual earnings

Defer between 1% and 40% of eligible contribution

Employee Stock Purchase Plan - Company match equal to 33.3333% of dollars contributed to the plan, based upon the average purchase price for the quarter.

Plan administered through Fidelity 

Eligibility begins first pay date after 90 days of employment

May contribute after-tax dollars from 3% to 15% of base earnings

Paid Time Off (PTO) – Company provides 120 hours (equivalent of 15 days) of PTO for new hires

PTO accrual begins after 90 days of employment

16 Paid Holidays

11 observed, 5 floating (used for personal holidays)

List of observed holidays published annually

Eligibility begins on your first day of employment

Bereavement Leave – Company will provide you with the following off to grieve the loss of a loved one. 

5 paid days of leave for an immediate family member. This is a spouse, child, parent, grandparent. 

1 paid day of leave for a close non-family member.

Discounts through Fidelity - Purchasing discounts for wireless, car rentals, hotels and more…

Pet Insurance through Nationwide- 50%, 70% reimbursement plans available through Nationwide with options for wellness. SkySlope contributes $20 a month, per pet, up to 2 pets towards the cost of the plan

Paid Parental Leave - All full-time regular employees are eligible for SkySlope’s Paid Parental Leave program, which provides employees with up to six (6) weeks of pay following the birth or placement of a new child. Paid Parental Leave must be taken within the first 6 months of the birth or placement of a new child. Employees will be paid at their regular rate of pay based upon their normal work schedule, up to a maximum of forty (40) hours per week.

Dayforce Wallet- All full-time regular employees will have access to sign up for Dayforce Wallet. Dayforce Wallet is a program provided by our payroll provider that allows employees to access their pay on-demand as soon as it is earned, without waiting for their standard payday.

Waldorf University discounts and perks- 10% off tuition for employees and their families, free text books, and scholarship opportunities available

Child Literacy Assistance Program discount- Discounted annual membership to Luminous Minds, an online resource center created to help with child literacy struggles. $85 for 1 year membership as a SkySlope Employee.

$1,000 Employee Referral bonuses- SkySlope will give every referrer $1,000 (post-tax) after a referee passes their 90 day mark. 

In addition to the above you also receive other perks like our Annual Employee Appreciation Day and additional internal company events.

SkySlope, is an Equal Opportunity employer. All qualified applicants will receive

consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status,

national origin, sexual orientation, gender identity or expression (including transgender status), genetic

information or any other characteristic protected by applicable law.

We sincerely thank you for taking the time to review our open positions and hope you'll take the time to submit a concise and thoughtful application.

Still thinking about applying? Waiting to hear back from us? Check out our social media in the meantime!

SkySlope | Facebook | Instagram | YouTube | LinkedIn | Twitter

Your privacy is important to us. Learn more about what data is collected and how we use it here.

RainFocus, one of the most innovative software companies, is in search of an exceptional Associate Solution Consultant. 

About RainFocus

RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting.

About the Role

As a team member of the RainFocus Client Success organization, the Associate Solution Consultant is critical to driving post-sale client implementations at RainFocus. As a member of a team, the Associate Solution Consultant is responsible for working alongside Solution Consultants and Solution Architects to consult on platform configuration best practices, drive requirements, design and configure solutions and educate our clients on the implemented RainFocus toolset.  

We need collaborative, energetic team members who are capable of becoming experts in RainFocus products, industry best practices, and who work well within small, focused teams.  Solution Consultants are thought leaders within the Client Success organization and often assume additional responsibilities to mentor, train and build the consulting skill set with their peers. 

• Technical 
• Become an expert in RainFocus platform
• Train client admins on the RainFocus tools and processes as necessary
• Configure the RainFocus platform

• Analysis / Business Acumen
• Work with clients to identify business requirements
• Facilitate holistic system configuration
• Identify and mitigate risks to achieve implementation success

• Domain / Industry Knowledge
• Follow best practices for implementing RainFocus products
• Consult with clients on new ideas and best practices

• Communication
• Document requirements, solution designs and testing plans
• Provide regular updates on milestones and tasks to project managers
• Engage in regular touch points with internal and client teams
• Communicate issues and risks to project managers and leadership

• Organization
• Balance priorities across multiple assignments
• Thoroughly track tasks and complete all assignments on time
• Contribute to implementation tools, processes and templates

• Has software implementation experience (less than 3 years) 
• Solutions delivery through platform configuration, not custom development.
• Ability to think strategically to ensure solution supports business goals
• Ability to work independently, problem-solve, improvise
• Perform consistently under pressure 
• Great communication skills, both written and verbal
• Team players only
• Must be able to travel domestically or internationally up to 20%

• Experience implementing SaaS platforms for Enterprise level clients, including gathering and documenting complex requirements, configurations, and integrations.
• Proven success in creating efficiencies through process design, including outlining and measuring adoption, both internal and client-facing.
• Proven track record in delivering innovative and creative solutions
• Experience with HTML, CSS, SQL, JSON

• The best candidates for this position will need to have strong chemistry and a culture fit within RainFocus. They will need to be comfortable working in a fast-paced, challenging, and dynamic environment. Additional personal qualities include:
• Ability to creatively solve complex problems
• Friendly and outgoing, but assertive when necessary
• Willing to go the extra mile in support of reasonable client requests
• Team-player with a service-oriented mindset
• Self-motivated, thrives in fast-paced environments
• Proactive, relentless learner
• Excited by and eager to take on new challenges and opportunities
• Strong communicator with ability to be self-guided
• Embraces change

Why work at RainFocus?

At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.

As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities. 

What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself!

About Us

Narmi is how community financial institutions unlock the very latest capabilities in digital banking, account opening, and lending so they can move faster, tap new growth opportunities, and be where banking is going. Since our founding, Narmi has enabled the movement of billions of dollars and the opening of hundreds of thousands of accounts for banks and credit unions across the U.S. The results speak for themselves: our customers have grown deposits, revenue, and customer satisfaction, with one of the first institutions powered by Narmi recognized by Bankrate and NerdWallet for delivering the #1 digital banking experience in the country.

About the role:

We're looking for a customer-obsessed, detail-orientated Technical Customer Support Associate to help us deliver best-in-class support to our growing customer base. Customers are the lifeblood of Narmi, and our team is filled with colleagues looking to delight customers throughout the Narmi customer journey. 

Our team puts Service at the heart of everything we do. This is an external-facing role which will communicate directly with customers and collaborate regularly within our internal Delivery, CS, Engineering and Product teams. This role is ideal for someone who is collaborative, solutions oriented and familiar with supporting customers in financial services, fintech or other SaaS-based solutions.

• High Ceiling:  You go beyond the obvious, take initiative, and hold yourself to high standards with care.
• Low Ego: You put the mission above ourselves, share credit freely, and lead with curiosity.
• Alignment to Mission: You believe that helping community financial institutions win against Mega Banks and FinTechs is a worthy endeavor, and will use that belief as a northstar to anchor your efforts to that goal.
• High Commitment: You follow through, roll up your sleeves, and keep the bar high for yourself and others.

• Provide front-line support for Narmi Customers
• Communicate with customers to efficiently resolve questions and issues
• Conduct troubleshooting to investigate or recreate technical inquiries
• Act as a subject matter expert for Narmi products, providing information and empowering customers with available self-service tools
• Understand financial institution staff and end user needs to offer best-in-class guidance and support to maximize user experience, platform adoption and value 
• Impact an evolving support team and digital platform 
• Identify and advocate for opportunities to improve the customer support and product experience
• Escalate customer feedback when needed to build upon internal awareness of financial institution staff and end user experiences

• 2-3+ years in a technical customer support role
• Ability to effectively prioritize and execute tasks in a fast-paced, high-pressure environment
• Demonstrated thoroughness and accuracy when tackling tasks
• Experience navigating ambiguity and problem-solving
• Excellent communication skills and comfort in customer-facing conversations
• B.A. or B.S. degree 

• Preferred
• Prior SaaS-based technology, financial services, and/or digital banking experience
• Familiarity with SaaS based infrastructure and interpreting payload logs, error handling, etc. to diagnose issues
• PST or MT timezone to cover West Coast customers

• Work cross-functionally within a collaborative team across Delivery, Customer Success, Engineering and Product
• Contribute directly to the success of financial institutions leveraging Narmi to provide digital experiences to their end users
• Join a growing fintech that values team member growth, collaboration, ownership, and thoughtful execution

The expected annual base salary for this role in NYC/CA is $68,000 - 75,000. Base salary is only part of your total compensation. In addition to base salary, you will receive an equity option grant, and are eligible for performance-based cash and equity bonuses. Compensation included in an offer will be commensurate with the candidate’s skills, experience and geographic location. Compensation ranges for candidates located outside of New York City may differ. You will also receive a full benefits (medical, dental, vision) package.

We believe that high-performing teams include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we actively seek a diverse pool of applicants, including those from historically marginalized groups.

Please note that all correspondence related to this role will come directly from Narmi (email addresses ending in @narmi.com or @narmitech.com), and not from a third party. If you receive correspondence from an individual claiming to represent Narmi please let us know immediately at security@narmi.com.

About Clay

Our mission is to help organizations turn any growth idea into reality.

We see growth as a creative practice, not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy, creativity is the only lasting advantage. We're already helping thousands of customers — including Anthropic, Waste Management, Figma, and Ramp — go to market with unique data, signals, and AI research.

In 2025, we crossed $100M in revenue and raised a $100M Series C at a $3.1B valuation, backed by world-class investors including Sequoia, CapitalG, and First Round. We also completed our first first employee tender offer and launched a community equity round, for our customers, agency partners, and club members.

Some things to know about us:

• Our community includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs, and 30k members on Slack.

• Our culture is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.

• All employees can work for free with world-class coaches who specialize in creativity, management, and more.

• Our operating principles — including negative maintenance and non-attached action — guide our work. Read more about them here.

• Read about us in the NYT, Forbes, First Round Review, and more.

Hear from our employees directly on our Glassdoor page!

Data Partnerships @ Clay

Clay's data ecosystem of 150+ partners is one of our core competitive advantages — and it's growing fast. We're looking for a Data Partnerships Manager to be the primary champion for our data partners, ensuring they're successful, engaged, and getting maximum value from their partnership with Clay.

In this role, you'll be the main point of contact for a portfolio of data partners, building deep relationships, advocating for their needs internally, and helping them grow their business through Clay. You'll work cross-functionally with Product, Engineering, Marketing, and Customer Success to make sure our partners have what they need to thrive, while also gathering insights that help us improve our data ecosystem for customers.

If you love building relationships, solving problems, and being the bridge between partners and internal teams, this role is for you.

What You'll Do

Be the voice of our data partners

• Own relationships with a portfolio of data partners, serving as their primary contact and advocate within Clay.

• Build trusted relationships through regular communication, quarterly business reviews, and proactive outreach.

• Deeply understand each partner's business model, product roadmap, growth goals, and challenges.

Drive partner success and satisfaction

• Monitor partner health metrics including usage, data quality, customer satisfaction, and commercial performance.

• Identify opportunities to help partners grow their business through Clay — more visibility, better positioning, co-marketing opportunities, or product improvements.

• Troubleshoot partner issues quickly, coordinating across internal teams to resolve technical, commercial, or operational challenges.

Advocate internally for partner needs

• Translate partner feedback into actionable insights for Product, Engineering, and leadership teams.

• Champion partner priorities in internal discussions, ensuring their perspectives are heard in product roadmaps and strategic decisions.

• Work with Product and Engineering to improve partner integrations, data presentation, and the overall partner experience.

Enable partner growth through Clay

• Help partners understand how customers are using their data, what's working well, and where they can improve.

• Coordinate co-marketing opportunities, case studies, webinars, and other initiatives that drive value for partners.

• Share performance insights and best practices to help partners optimize their data quality and coverage.

Ensure operational excellence

• Track and report on partner performance, satisfaction scores, and engagement metrics.

• Manage contract renewals and commercial discussions in partnership with leadership.

• Maintain partner documentation, communication cadences, and relationship management systems.

What You'll Bring

• 3-5 years of experience in partnership management, account management, customer success, or business development, preferably in B2B SaaS or data/API companies.

• Strong relationship-building skills with the ability to build trust and credibility with external partners.

• Excellent communication and interpersonal skills — you can translate technical concepts for business stakeholders and business needs for technical teams.

• Experience working cross-functionally with Product, Engineering, Marketing, and other internal teams.

• Problem-solving mindset with the ability to navigate ambiguity and prioritize competing needs.

• Data-driven approach to measuring partner health and identifying opportunities for improvement.

• Empathy and advocacy — you genuinely care about partner success and can be their champion internally.

• Comfort in a fast-paced, high-growth environment where priorities can shift quickly.

Nice to have:

• Familiarity with data enrichment tools, APIs, or B2B data ecosystems.

• Experience managing partnerships at scale (20+ partners).

• Background in sales, GTM, or working closely with revenue team

Who will love this job

• A Deep Learning practitioner - you are eager to unlock the potential of deep learning for various applications
• A generalist - you have experience and the ability to perform a wide variety of software engineering tasks, which are necessary to develop, deploy, and monitor a new software application. 
• A collaborator - you are able to work with multiple teams to find the best way to use data to provide value to customers and will do everything needed to make that happen
• An entrepreneur - someone whose values align with our vision on how A.I. can assist in the hiring process.

What you'll do

• Develop software applications with a strong focus on machine learning
• Train deep learning models using PyTorch and Transformers and experiment with (new) techniques to reduce their memory footprint, speed them up, or increase their accuracy
  
  Please mention the word **SMOOTHES** and tag RMTU3LjI0NS4yNDcuMTE4 when applying to show you read the job post completely (#RMTU3LjI0NS4yNDcuMTE4). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

We’re looking for a Customer Success Manager to lead Salvo Health’s relationships with Gastroenterology practices and oversee the operational workflows that drive patient, provider, and financial outcomes. This role blends relationship management, operational leadership, workflow design, and cross-functional collaboration.

As a manager, you will own a portfolio of partner practices, shape how Salvo integrates into clinic workflows, and contribute to the foundation of Salvo’s Customer Success team as we grow. You’ll serve as a trusted partner to providers and practice leaders, while also leading internal projects that improve reliability, scalability, and partner experience.

The role includes 25% travel for onsite visits and conferences to train staff, collaborate on workflows, and deepen strategic alignment.

What You'll Do

Partner Relationship Ownership

Act as the primary strategic and operational contact for assigned GI practice partners.

Lead partner calls, QBRs, and performance reviews with clinic leadership.

Build and maintain strong relationships with administrators, office managers, and providers.

Anticipate partner needs and proactively identify opportunities for improvement.

Travel and Onsites

This role requires 25% travel including client implementations, ongoing onsite visits, physician meetings, conferences, and other industry events.

Operational & Workflow Leadership

Own and optimize critical workflows across referrals, onboarding, RPM requirements, logistics, eligibility, and clinical communication.

Build scalable processes and SOPs to support current and future partners.

Analyze bottlenecks and implement workflow improvements that increase reliability and efficiency.

Coordinate onsite visits to assess operations, deliver training, and strengthen adoption.

Escalation & Issue Management

Serve as the escalation point for provider, operational, and clinical issues.

Lead structured root-cause investigations and ensure follow-through to resolution.

Partner cross-functionally to address systemic issues and prevent recurrence.

Performance Monitoring & Reporting

Monitor partner KPIs and operational health with a focus on retention and outcomes.

Deliver weekly and monthly reporting to partners and internal teams.

Ensure accuracy in documentation across EHRs and internal systems.

Cross-Functional Leadership

Collaborate closely with Clinical Ops, Product, Engineering, RCM, and Engagement teams.

Translate partner insights into actionable product and workflow improvements.

Lead or co-lead cross-functional projects tied to partner success, workflow redesign, or new service lines.

Team & Process Development

Help shape the Customer Success function, including playbooks, SOPs, and onboarding processes.

Mentor junior team members as the team grows.

Contribute to hiring, training, and evolving team structure.

• 5+ years in healthcare management consulting, customer success/account management, operations, practice management, or a hybrid role involving providers and workflows.
• Relationship builders - you get energy from meeting with people and solving problems together.
• Likes to travel and build external relationships.
• Strong communicator with the ability to influence cross-functional stakeholders without direct authority.
• Comfortable leading onsite visits and working directly with clinical teams.
• Track record of owning partner relationships, upselling, and delivering measurable results.
• Strong operational and analytical skills — able to diagnose issues and design solutions that balance internal and external priorities.
• Experience managing escalations with professionalism and urgency.
• Experience building workflows or implementing new processes in a healthcare setting.
• Familiarity with EHRs (eCW, Athena, gGastro) is a plus.
• Thrives in a fast-paced, early-stage environment and enjoys building structure where none exists.

Salvo is a new approach to help millions of Americans facing chronic health conditions, centered on chronic gut health and metabolic conditions from IBS to obesity. Our patients are assigned a “whole patient” care team and have seven day a week access to app-based care, using Remote Patient Monitoring (“RPM”) to bill under the patient’s insurance. This is a major step forward to go beyond episodic appointments to continuous care at home, and deliver interdisciplinary wraparound care in partnership with the patient’s existing local doctor. 

Salvo is backed by leading health care investors from innovators like Livongo, Ro, Ginger, Forward, Brightline, Tia, and others. Salvo care draws on expertise from Board-certified specialty physicians, registered dietitians, nurses, psychologists, and therapists who have developed our evidence-based protocols, for a personalized, multi-month journey to better health. 

Salvo is the first to bring a scalable and tech-enabled, more integrative approach to these chronic conditions, going beyond treating only the symptoms in order to identify and address the root causes of chronic illness.

Salvo offers a competitive salary and health benefits, a remote work environment, flexible time-off, a larger sense of mission, and professional development and entrepreneurial opportunities. Working alongside a bunch of super talented and friendly people, in a culture that likes to drive constant innovation, and marked by relentless curiosity and a sense of empathy.

Salvo is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. 

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. 

The Impact of a Sr. Manager, User Group Program at Coupa:

We are seeking a Senior Manager, User Group Program to own the evolution and operationalization of our global user group program. In this role, you will be responsible for: managing a small team to support our existing virtual and in-person user group events, leading the full implementation of Bevy to build a new, scalable program where meetings are led by customers, for customers, and overseeing the ongoing operations of user groups on Bevy post go live

• Program Strategy & Leadership
• Develop and own the strategic vision and roadmap for the global virtual and in person user group program (leveraging Bevy for virtual events), ensuring alignment with overall business objectives.
• Work with Sales, CVMs and Field Marketing to create strategy for customer growth focused “user groups”
• Lead, coach, and manage a team responsible for executing the program's day-to-day operations and event calendar.
• Secure executive alignment and cross-functional buy-in to ensure the strong integration of the user group program across the customer experience lifecycle.
• Define the global chapter structure and establish a clear framework for how user groups will be supported, organized, and managed.

• Platform Implementation & Management
• Lead the ground-up implementation of the Bevy platform, from configuration to full-scale launch and ongoing administration.
• Partner with IT and Operations to ensure seamless integration with our CRM (e.g., Salesforce) and other internal systems.
• Oversee the day-to-day optimization of the platform to ensure operational excellence.

• Community & Chapter Leader Management
• Develop and execute a comprehensive plan for recruiting, onboarding, and supporting user group chapter leaders globally.
• Work collaboratively with user group team members to build process guides and playbooks that empower chapter leaders to plan, coordinate, and deliver successful, high-quality events.
• Establish and enforce a community code of conduct and program guidelines to foster a positive and inclusive environment.

• Events & Content Execution
• Manage the entire event lifecycle of both virtual and in-person events, ensuring a consistent and engaging experience for all participants.
• Collaborate with Product Marketing, Content, Product, and Services teams to develop compelling, customer-led content and event sessions.
• Oversee the program budget, optimizing spend to maximize ROI and achieve desired business outcomes.

• Measurement & Optimization
• Define and track key performance indicators (KPIs) and ROI measures to demonstrate the program's business impact.
• Analyze user group attendee and engagement metrics and event data to provide actionable insights and continuously optimize the program.
• Prepare and present regular reports to senior leadership on program performance and strategic recommendations.

• Bachelor’s Degree in Business, Marketing, Communications, or related discipline is required.
• 8+ years of experience in user group program management or strategic program management within a high-growth B2B SaaS or B2B technology company.
• Proven ability to lead a team and scale a program's impact through effective delegation and personnel management.
• Demonstrated experience in a hands-on program management role, with the ability to lead a complex, multi-phase project from concept to completion.
• Experience with the Bevy platform, including implementation and administration, is a plus.
• Exceptional project management, prioritization, and attention to detail, with the ability to manage multiple initiatives simultaneously.
• Proficiency in tools such as Salesforce, Marketo, Tableau, Goldcast, or other similar platforms.
• A deeply customer-centric mindset with a passion for building inclusive and diverse communities.
• Excellent communication and collaboration skills, with a proven ability to influence and align diverse stakeholders, including senior executives.
• Strategic thinker with the ability to thrive in a fast-paced, ambiguous, and evolving environment.

The estimated pay range for this role is $128,000 - $166,500 

The starting salary for the successful candidate will be based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

#LI-Remote

#LI-TC1

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. 

Please be advised that inquiries or resumes from recruiters will not be accepted.

By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

Sprinto is an AI-native GRC platform that helps organisations manage risks, audits, vendor oversight, and continuous monitoring from a single connected platform. With a team of 350+ employees serving 3,000+ customers across 75+ countries, Sprinto combines scale with expertise to deliver trust and compliance.

Backed by top-tier investors such as Accel, Elevation, and Blume Ventures, we’ve raised $31.8M in funding to fuel our mission. Trusted by leading organisations including Whatfix, Anaconda, Ultrahuman, WeWork, AI Foundation, and HackerRank, Sprinto supports 300+ integrations and 200+ global security standards, including SOC 2, ISO 27001, GDPR, HIPAA, and PCI-DSS.

Founded in 2020 by second-time entrepreneurs Girish Redekar and Raghuveer Kancherla, Sprinto is recognised as a Leader on G2 in Compliance Automation and has been named a LinkedIn Top Startup multiple years in a row.

Sprint With Sprinters

At Sprinto, your work has purpose — and your life has space. We are a workplace where you’re empowered to execute on your most ambitious ideas and deliver your best output in a fast-paced, innovative, and supportive environment.

Joining Sprinto means you will never run alone; you will always have the freedom to take your shot and the support to go farther than you imagined.

What The Role Involves?

As an SEO Intern at Sprinto, you’ll work closely with our Growth and Content teams to improve organic visibility, traffic, and performance across Sprinto’s blog and product pages. This is a hands-on role where you’ll learn how SEO actually works at scale in a high-growth B2B SaaS company.

• Keyword research for blog articles, landing pages, and comparison pages
• Optimizing existing content using on-page SEO best practices (titles, meta descriptions, internal links, headers, etc.)
• Assisting with content audits using tools like Google Search Console, Ahrefs, and GA4
• Supporting content refreshes based on search intent, rankings, and performance data
• Helping identify opportunities for featured snippets, AI Overviews, and rich results
• Collaborating with writers to SEO-optimize drafts before publishing
• Tracking performance and learning how SEO impacts pipeline and revenue (not just traffic) with the data

• Basic understanding of SEO concepts (keywords, search intent, on-page SEO)
• Strong written communication and attention to detail
• Comfort working with spreadsheets and data
• Curiosity about how search engines and AI-driven search work
• Ability to learn fast and take ownership of tasks

• Experience with tools like Ahrefs, SEMrush, Screaming Frog, GSC, GA4, or VWO
• Interest in B2B SaaS, cybersecurity, or compliance

• Work wherever you are: We’re 100% remote, so you get to choose if you want to work from home, cafe, hills or beaches.
• An Ambitious Stipend!

Inclusion & Diversity

Sprinto is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, gender, sexual orientation, age, disability, or any other protected status. You are welcome at Sprinto for who you are, and we encourage you to bring your complete selves to work. Our culture is built on the strength of diverse thinking — when people with different perspectives, ideas, and ways of solving problems come together, it fuels collaboration and accelerates our mission. At Sprinto, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. Please share your request for reasonable accommodations at any stage of the application or interview process; we want to ensure everyone feels heard and seen.

Bisnow is seeking a high-performing, entry-level Sales Representative to join our Commercial Real Estate Advertising and Event Sales team. In this sponsorship sales role, you will partner with clients across the CRE industry to promote, market, and grow their brands through our media platform and live networking events. There is meaningful opportunity for career progression, with a clear path to Business Manager, and a strong commitment to developing and promoting talent from within.

This is a hybrid position, working 3–4 days per week in the office and 1–2 days remotely either in Washington, D.C. (650 Massachusetts Ave) or Philadelphia (230 S. Broad St.). We welcome candidates who have gained experience through internships, coursework, or early professional roles and who are available to start on July 6th, 2026.

BISNOW OVERVIEW

Bisnow is the commercial real estate industry's leading, vertically integrated B2B media platform, covering North America, Canada, the UK and Ireland.  We serve the CRE industry through award-winning news and publications, renowned events, wide-ranging marketing services, specialized recruitment solutions, and intelligent sales enablement tools.

Our platform enables our audience to do more business by engaging more than 1.5M subscribers and convening more than 100K commercial real estate professionals every year. We host hundreds of events, publish thousands of thought-provoking stories, drive qualified leads, and create opportunities that make deals happen. At Bisnow, we love to think globally, but connect and inform our audience hyper-locally.

SUMMARY OF ROLE

As a BDR (Business Development Rep) you will be trained in all aspects of the products and solutions that we sell to the commercial real estate market. You will then work with the sales team to create new meetings, proposals and then contracts for clients. Your days will consist of training, taking meetings with clients, attending events to network and learn about our industry. Your goal as an BDR is to ultimately be promoted into a business manager. Once a business manager, you will begin to build your own book of business. If you want to learn how to be a successful business development executive and are willing to work hard and learn, this is a great opportunity for you.

• Establish and maintain relationships with marketing decision makers within all asset classes and sectors of our targeted markets.
• Drive event sponsorship sales (both digital and in person when they return) by conducting in-depth prospecting research to source & confirm participation of sponsors for our events.
• Consistently prospect new business to build a strong pipeline for our senior-level sales team and become an expert at specificity prospecting.
• Connect with sponsorship prospects using phone and email strategies; responding to all inbound leads.
• Assist event production department in an effort to build sponsor-friendly programs that ultimately align with the interest of Bisnow’s client base.
• Constantly brainstorm fresh and relevant topic ideas to adapt to trends within the industry.
• Understand both individual and larger team KPIs and position yourself to hit, if not exceed said KPIs on a daily, weekly and monthly basis.
• Document daily activities in Salesforce CRM.
• Work closely with the sales team to accelerate our sales cycle and to extend reach into target accounts.
• Work with a positive, cross functional team on an everyday basis to make certain of successful sponsorship, marketing and financial performance of these events.

• 0 - 2 years of sales experience
• Innate hustle, raw intelligence and infectious enthusiasm.
• Ability to demonstrate an entrepreneurial yet disciplined mindset, creative yet organized work-ethic and an ambitious yet humble attitude.
• Ability to learn fast. We’re constantly bringing new digital and event products to market and you need to be able to understand their purpose, how our clients use them and learn to sell them yourself.
• Demonstrated experience excelling in a group or team environment of any sort.
• A strong interest in growing into an externally facing sales role or similar position working closely with clients.
• A strong interest in the commercial real estate industry.
• A strong interest in media and digital marketing solutions.
• Ability to remain receptive to feedback and open, constructive criticism.
• Capability to work in a high-energy, fast-paced, frequently-changing sales environment.

• Competitive compensation structure
• Medical, Dental and Vision Insurance
• Short and Long Term Disability Insurance
• Maternity and paternity leaves
• 401K 
• Flexible Spending Account
• Dependent Care Account
• Health Savings Account
• Unlimited Vacation Days
• 7 days paid sick leave
• 9 paid Holidays
• Referral Bonus Program
• You’ll get to work with incredibly smart, passionate, driven, ambitious, kind, caring and mindful people and will rarely experience an overload of policies, bureaucracy or toxicity (the latter, we do not tolerate).

Get To Know Our Teams! < Click here for more info about Bisnow, Biscred & SelectLeaders!

Before applying, please read our values below. Our values describe and give insight into our culture. If you do not share the same values, this role will not be a mutually beneficial fit. If you do share these values and want to apply, we encourage you to do so.

Our values demand that we be curious, self-aware, fearless, consistent. We say yes to seemingly insurmountable challenges because we dare ourselves to push further. And we go the distance because we are individually and collectively entrepreneurial, always asking: Why can’t it be done? We find a way because we care more than the competition. We embrace team and disown ego. We are ruthlessly disciplined and unabashedly kind. We unreservedly challenge the status quo and vigorously fight for new levels of excellence. We believe the difference between good and great is exceptional communication. We obsess over creating value for our team and our customers. We push ourselves and our industry to be more inclusive, to champion diversity and to fight racism, gender bias and all forms of inequality. We never peak. We never quit. We never have excuses. We own our failures and we commit to being smarter and stronger because of them. We give our best today and even better tomorrow. We are here to win.

QA Analyst

Remote | Contract
PST-friendly hours preferred (or happy to flex!)

We are a Series A company filled with veteran game developers and entrepreneurs creating mobile games that utilize blockchain technology to create an active player marketplace. Our vision is simple: we want to work together to create generation-defining games that fundamentally grant power and ownership to the players who play them.

Our team has decades of experience building games at the scale of 100M+ players. Our team hails from Epic Games, Zynga, EA, Riot, Scopely, THQ and Activision, where we led $1b+ franchises like FarmVille and League of Legends. We’ve also been active as founders and investors in crypto since 2013 and are backed by world-class investors, like a16z.

We are a fully remote company, built on a foundation of clear communication, respect, and collaboration. Your expertise can make a lasting impact here at Proof of Play and we’d love to connect with you and learn more.

About the Role
Love finding bugs almost as much as playing games? We’re on the hunt for an entry-level QA Analyst to help us keep our mobile game running smoothly and feeling great for players. You’ll be jumping into builds, testing new features, poking at edge cases, and making sure everything ships in top shape.

This role is perfect for someone early in their career who’s excited about mobile games (bonus points for auto-RPGs), has strong attention to detail, and wants to grow their QA skills in a live game environment.

What You'll Be Doing

Play (and break) the game across iOS and Android
Test new features, events, and content updates before they go live
Hunt down bugs through test cases and exploratory testing

• Log clear, actionable bug reports using tools like Jira or Linear

• Verify fixes and help with regression testing before releases

• Work closely with designers, engineers, and production to improve quality

• Think like a player and share feedback on gameplay, UX, and overall feel

• Help keep QA docs and test cases organized and up to date

What You'll Bring

Must-Haves
• Around 0–2 years of experience in QA, Community Management, or software development
(professional, internship, or hands-on experience all count!)
• Great attention to detail and strong written communication
• Genuine interest in mobile games
• Comfortable working remotely with a distributed team
• Able to work PST hours or flexible enough to overlap regularly

Nice-to-Haves
Passion for mobile games, auto-RPGs, or live service games
Experience using Jira, Linear, or similar bug-tracking tools

• Familiarity with test cases and QA workflows

• Basic understanding of game dev or software development processes

• Background in community support or player-facing roles (you know how players think )

Why You’ll Love It Here

• Work on a real, live mobile game with real players

• Fully remote with flexible scheduling

• Learn and grow alongside a supportive, collaborative team

• Get hands-on experience in game QA and development workflows

• Be a key part of making the game better every single release

Life at UiPath

The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.

To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.

Could that be you?

Your mission

Step into the role of Enterprise Account Manager for Peak, now part of UiPath, where we’re building a world-class agentic AI platform together. Following a decade of successful AI deployments, Peak’s AI now optimizes inventories and pricing for global industry leaders including Nike, The Body Shop and PepsiCo. Our mission is simple: to help organizations make exceptional commercial decisions through AI.

In this role, you’ll drive real business outcomes by enabling leading enterprises to unlock the value of agentic AI. You'll cultivate trusted, strategic relationships with customers, guiding them through their AI transformation and helping them turn ambition into measurable impact. Working across multiple teams, you'll quickly grasp complex customer challenges and connect them to the right AI-driven solutions. With a strong focus on executive engagement, clear storytelling, and delivering results, you’ll play a pivotal role in accelerating customers’ AI journey and realizing meaningful commercial value‑powered solutions.

What you'll do at UiPath

• Serve as the primary point of contact for a portfolio of Peak’s enterprise growth accounts.

• Build and execute account plans to drive renewals, upsells and cross sells to reach and exceed net revenue targets.

• Lead Quarterly Business Reviews, Executive Briefings, and ongoing Success Plans.

• Partner with Solution Engineering, Product and Technical teams to ensure smooth delivery and accelerate AI adoption to maximize customer value.

• Develop strong, long-term customer relationships across business and technical stakeholders — from end users to C-suite.

• Stay informed on market trends, competitors, and the AI/automation landscape to guide customer strategy and contribute as a thought leader for your territory.

• Provide structured customer feedback to influence product roadmap and marketing initiatives.

• Accurately forecast revenue, renewal timelines, and deal cycles.

• Operate in harmony with our company values: Bold, Humble, Immersed, and Fast.

What you'll bring to the team

• Strong background in account management or strategic sales.

• Proven track record of meeting or exceeding revenue targets (renewals, upsell, NRR quotas).

• Preferred experience in retail or manufacturing.

• Experience working with large enterprise customers and influencing senior stakeholders.

• Ability to simplify and communicate complex technical concepts in a clear, business-oriented manner

• Familiarity with AI, analytics, automation, ERP, or data driven transformation initiatives.

• Strong analytical skills with the ability to tell compelling stories through data.

• Experience working cross-functionally with technical, product, and commercial teams.

• Have a solution-first mindset, track record of identifying and understanding customer needs, to deliver the right outcome.

• High integrity, relationship driven, and commercially sharp.

  #LI-FF1

Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.

Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.

We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy.

Arketa is hiring a Launch Operations Lead to support the quality, reliability, and coordination of customer launches.

In this role, you’ll partner closely with Onboarding, Migrations, Support, and Engineering to ensure launches stay on track and issues are addressed quickly and clearly when additional intervention is needed. You’ll bring structure and judgment to complex launch moments, helping teams move efficiently while maintaining a high bar for customer experience.

You’ll report directly to the Migrations Team Manager to review daily, weekly and quarterly tasks to regulate a steady pipeline flow.

This role is ideal for someone who enjoys operational problem-solving, cross-functional collaboration, and being a steady presence during high-impact moments.

What You’ll Do

Support Launch Quality & Reliability

• Monitor launches and identify moments that require additional coordination or intervention

• Step in when launch timelines, data, payments, or app readiness create risk

• Help ensure studios go live with confidence and clarity

Resolve Launch-Related Issues

• Investigate launch-related issues to determine root cause (data quality, formatting, platform constraints, or user error)

• Schedule time sensitive calls with our partners to provide resolution and real-time support on migration related issues

• Resolve issues hands-on when possible using existing tools and workflows

• Coordinate with Engineering on more complex fixes, providing clear context and prioritization

Partner Across Teams

• Work closely with Onboarding to support migrations and early-stage customer setup

• Act as a point of escalation when launches stall or become high-risk

• Communicate clearly with internal teams and customers during sensitive moments

Improve Operational Rigor

• Maintain and improve launch workflows, documentation, and escalation paths

• Track trends across launch issues and resolution timelines

• Surface insights that inform better training, tooling, or process improvements

Contribute as a Utility Player

• Support adjacent operational workflows when bandwidth allows (e.g., app review follow-ups, launch readiness checks)

• Perform smaller migrations for our ‘Pro’ (single user) accounts

• Help unblock launches and reduce operational bottlenecks

• Bring clarity to fast-moving, ambiguous operational work

What We’re Looking For

• 3–5+ years of experience in onboarding, implementations, customer operations, or technical support at a SaaS company

• Experience supporting complex customer setups or data migrations

• Comfortable operating in customer-facing, time-sensitive situations

• Strong analytical and problem-solving skills

• Able to work closely with engineers without being an engineer

• Clear, confident communicator across technical and non-technical audiences

• Organized, detail-oriented, and calm under pressure

• Strong ownership mindset and follow-through

Nice to Have

• Experience with ticketing or issue-tracking tools (Linear, Jira, etc.)

• Familiarity with payments, subscriptions, or scheduling platforms

• Background in high-volume SaaS onboarding or implementations

• Experience at a Series A/B startup

• Comfort operating across teams without formal authority

Why This Role Matters

• Launch quality has a direct impact on early retention and customer trust

• This role reduces pressure on Onboarding, Support, and Engineering

• You’ll help scale launches without sacrificing reliability or experience

• You’ll have visible impact on customer outcomes and operational performance

What We Offer

• Competitive salary and meaningful equity

• Comprehensive medical, dental, and vision coverage

• Unlimited PTO and flexible work environment

• Annual company offsites

• Wellness reimbursement

• Catered lunches and snacks in our NYC workspace

• High ownership, autonomy, and visibility

Arketa is an equal opportunity employer and is committed to building a diverse, inclusive, and equitable workplace.

R1 is thrilled to introduce R37, committed to transforming healthcare financial performance so providers can focus on delivering exceptional care. R37 is pioneering an AI-driven approach to revolutionize revenue cycle management. Today we serve 95 of the top 100 hospital systems in the US and R37 will serve as the AI platform layer delivering results for our customers. Joining R37 offers the dynamic energy of a startup, backed by solid revenue, clear business value, and strong investment support.

As a Staff AI Engineer for the R37 Team, you will play a pivotal role in shaping and delivering AI-driven technical solutions that drive real business outcomes. You will lead the development of early-phase AI systems to tackle complex unstructured data problems in healthcare, driving results for customers, and developing systems to measure and improve AI performance.

What you will do as a Staff AI Engineer for the R37 Team:

• Lead AI Development: Spearhead the creation of initial-phase AI systems for retrieval, ranking, categorization, and generative AI features on unstructured healthcare data

• Outcome-Driven Engineering: Deliver outcomes through software and models, ensuring projects are aligned with business objectives. Ask questions, disambiguate complexity, document your thinking, and deliver results.

• AI System Design: Work backwards from extremely complex business problems to design the correct AI abstractions and components in the simplest, most logical, and maintainable way possible. Maintain and operate AI systems at scale, ensuring reliability, performance, and operational excellence in AI production environments.

• Bring Rigor to Science Decisions: Be accountable for scientific decisions to deliver outcomes. Ensure proper evaluation datasets, correct metrics to connect outcomes to models, appropriate model architecture, and effective data flywheels for iterative improvement.

• Mentorship and Best Practices: Provide mentorship and promote best practices in data and AI while cultivating a collaborative and inclusive team culture.

• Team Growth: Contribute to team growth by improving hiring and recruiting outstanding AI talent.

We would love to hear from you if you have:

• Proven experience building and operating production AI systems such as Search, Ranking, or generative AI products at a significant scale

• Comfort in prototyping and pathfinding new opportunities that led to successful 0→1 projects

• Proven experience implementing the full lifecycle of an early-phase AI development, from ideating on which models to use through productionizing and maintaining them.

• Experience in developing deep product and business knowledge to connect abstract modeling and analysis tasks with business value.

• Experience developing models using tools like PyTorch, TensorFlow, experimenting with models from Hugging Face and deploying to production in with tools like Databricks, AWS Bedrock, Azure ML

While it is not required, it is another advantage if you also have:

• A relevant advanced degree (master's or PhD) in Machine Learning, Artificial Intelligence, Statistics, or a related field.

Interview Logistics Notice
As part of our hiring process, selected candidates will participate in an in-person interview. Candidates located near one of our talent hubs—San Francisco, New York, Austin, or Chicago—will be scheduled to meet with team members in those locations. For candidates residing outside these areas, we will arrange travel to a hub for the interview. Travel accommodations will be provided as needed. We are committed to providing equal employment opportunities and ensuring a fair and inclusive experience for all applicants.

For this US-based position, the base pay range is $140,000.00-$350,000.00 per year. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan.

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent

To learn more, visit: R1RCM.com

Visit us on Facebook