• Create developer guides, documentation, and best practices to enable smooth integration with security services. Implement and support fine-grained authorization patterns (entitlements, row-level security, ABAC).
• Collaborate with architects and engineers to ensure security services meet performance, usability, and compliance requirements.
• Conduct code reviews and provide guidance to development teams on secure coding and integration practices.
• Research emerging zero trust and identity/access management technologies to recommend improvements.

• 4 years of experience as a Cyber Security Engineer with an emphasis on automation and platform engineering providing subject matter expertise to the team and the customer
• 3 years of experience with designing and building implementations of required security controls; and implementing continuous monitoring and auditing of solutions for compliance with security controls.
• Strong experience in implementing security controls from government regulatory frameworks and security standards (e.g., NIST SP 800-53, RMF, ICD 503, FISMA, FedRAMP).
• Experience with researching, designing, testing, evaluating and implementing technologies such as Infrastructure as Code (IaC), containerization, K8, and CI/CD Automation
• Experience with Source Code repositories and CI/CD pipeline solutions such as Bitbucket, and GitHub
• Experience with container orchestration tools (OpenShift preferred)
• Demonstrated and repeat experience implementing controls for cloud, container, and/or DevSecOps services and solutions from IL5 to IL6+ on NIPR, SIPR, and JWICS.
• Expert-level skills in specifying and implementing log collection into tools such as Splunk, and performing querying and analysis of aggregated logs to identify security-relevant anomalies or risks

• Expert proficiency in incident response, security incident handling, and forensic analysis techniques.
• Expertise with security tools such as Fortify, Acunetix, and Prisma Cloud
• Experience performing periodic (Daily, Weekly, Monthly) security check to support continuous monitoring aligned with the NIST Risk Management Framework
• Experience applying Security Technical Implementation Guide (STIG) requirements to harden information systems (Linux Preferred)
• Effective communication skills, with the ability to convey complex technica
  
  Please mention the word **MARVELOUSNESS** and tag RMTU3LjI0NS4yNDcuMTE4 when applying to show you read the job post completely (#RMTU3LjI0NS4yNDcuMTE4). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

At H1, we believe access to the best healthcare information is a basic human right. Our mission is to provide a platform that can optimally inform every doctor interaction globally. This promotes health equity and builds needed trust in healthcare systems. To accomplish this our teams harness the power of data and AI-technology to unlock groundbreaking medical insights and convert those insights into action that result in optimal patient outcomes and accelerates an equitable and inclusive drug development lifecycle.  Visit h1.co to learn more about us.

The Finance team plays a crucial role in creating that future. It is our role to serve as a liaison between H1’s Commercial & Technical teams to oversee issues related to financial reporting, analysis, forecasting, and planning, as well as resource prioritization and business management. With a deep understanding of the business levers underlying the operations of our Infrastructure team, this team is responsible for helping the business to drive toward clear and effective decisions which are critical to the success of the Company

WHAT YOU'LL DO AT H1

As a Finance Analyst, you’ll be part of a highly visible team that partners with leaders and departments across the company. You’ll support the finance team with quarterly and annual forecasting, expense budgeting, key metrics reporting and analysis, close processes, and variance analysis, while also driving various automation and simplification projects.

- Assist with the preparation of annual budgets and financial forecasts to ensure alignment with the company’s strategic goals and key initiatives

- Support the finance team in reporting and analyzing key metrics such as annual recurring revenue (ARR) and churn

- Provide actionable insights on revenue and collection trends, customer retention and profitability, and other key performance drivers

- Assist with the implementation of variable compensation plans for teams across the organization

- Track and calculate monthly, quarterly, and annual sales commissions in accordance with approved compensation plans

- Support monthly financial presentations for both the executive team and board of director meetings

- Implement scalable processes through automation and process improvement to help strengthen the finance foundation

- Perform ad-hoc analysis on critical business needs

ABOUT YOU

You’re a strong financial data driven analytical professional, with experience in FP&A or strategic finance  for high growth, enterprise B2B SaaS tech, healthcare or marketplace companies. You know how to thrive in a fast-paced and frequently changing environment.

REQUIREMENTS

- 3+ years of experience in a Finance department

- Bachelor’s  degree in Finance, Accounting, or a related major field (MBA is a plus)

- Experience in B2B SaaS financial modeling is a plus

- Advanced skills in Microsoft Excel and PowerPoint (Google Sheets and Slides experience is a plus)

- Excellent communication skills with the ability to interact directly with people at all levels of the organization

- Ability to meet deadlines while working in a fast paced environment

- Advanced system skills and the ability to learn new systems quickly.

- Strong attention to detail and ability to effectively prioritize tasks

COMPENSATION

This role pays $75,000 to $88,000 per year, based on experience, in addition to stock options.

Anticipated role close date: 01/10/2026

H1 OFFERS

- Full suite of health insurance options, in addition to generous paid time off

- Pre-planned company-wide wellness holidays

- Retirement options

- Health & charitable donation stipends

- Impactful Business Resource Groups

- Flexible work hours & the opportunity to work from anywhere

- The opportunity to work with leading biotech and life sciences companies in an innovative industry with a mission to improve healthcare around the globe

H1 is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability, sex (including pregnancy), age, gender, gender identity, sexual orientation, marital status, veteran status, or any other characteristic protected by law.

H1 is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you require an accommodation, please reach out to your recruiter once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Principal Care Management (PCM) Care Coordinator

POSITION DESCRIPTION: 

MTC Care is the nation's leading telemedicine provider of behavioral health care to skilled nursing, assisted living and independent living facilities seeks, an experienced full time PCM Care Coordinator.

The Care Coordinator is to perform remote monitoring and principal care management for patients under the supervision of the medical team.

This is a remote position that requires ongoing tracking and monitoring of patient data communication across members of the medical team and engagement with patients and family members reporting out clinical summaries.

ESSENTIAL FUNCTIONS:

• Assist clinicians with gathering medical information for patients in-between visits utilizing different electronic health record systems.
• Report any medical concerns monthly for patients such as falls, medication, behavioral concerns and recent hospitalizations.
• Completion of PCM as assigned and as needed to ensure all interventions are completed each month with approximately 15 patients per day.
• Report any issues directly to the ancillary program manager and/or Chief Clinical Officer when applicable.
• Aid with additional employee trainings as necessary/provide support to newer employees that may need additional assistance via "shadowing."

KNOWLEDGE, SKILLS AND ABILITIES:

• High level of organizational skills and proven follow up ability
• Requires both basic knowledge of medical terminology, attention to detail, and excellent written and verbal communication skills
• Thorough understanding of healthcare technologies including but, not limited to:  using Electronic Health Record Systems, Microsoft Outlook, Microsoft Excel and internet/cloud based applications
• Must be able to communicate with facility staff, colleagues, and medical team members effectively and professionally.                                                          

EDUCATION, LICENSING, EXPERIENCE:

Minimum High School Diploma required

Must have quiet space free of distractions with internet at home for remote setting

This job description is not all inclusive and there may be other tasks and responsibilities that you will perform as required.

Arketa is hiring a Launch Operations Lead to support the quality, reliability, and coordination of customer launches.

In this role, you’ll partner closely with Onboarding, Migrations, Support, and Engineering to ensure launches stay on track and issues are addressed quickly and clearly when additional intervention is needed. You’ll bring structure and judgment to complex launch moments, helping teams move efficiently while maintaining a high bar for customer experience.

You’ll report directly to the Migrations Team Manager to review daily, weekly and quarterly tasks to regulate a steady pipeline flow.

This role is ideal for someone who enjoys operational problem-solving, cross-functional collaboration, and being a steady presence during high-impact moments.

What You’ll Do

Support Launch Quality & Reliability

• Monitor launches and identify moments that require additional coordination or intervention

• Step in when launch timelines, data, payments, or app readiness create risk

• Help ensure studios go live with confidence and clarity

Resolve Launch-Related Issues

• Investigate launch-related issues to determine root cause (data quality, formatting, platform constraints, or user error)

• Schedule time sensitive calls with our partners to provide resolution and real-time support on migration related issues

• Resolve issues hands-on when possible using existing tools and workflows

• Coordinate with Engineering on more complex fixes, providing clear context and prioritization

Partner Across Teams

• Work closely with Onboarding to support migrations and early-stage customer setup

• Act as a point of escalation when launches stall or become high-risk

• Communicate clearly with internal teams and customers during sensitive moments

Improve Operational Rigor

• Maintain and improve launch workflows, documentation, and escalation paths

• Track trends across launch issues and resolution timelines

• Surface insights that inform better training, tooling, or process improvements

Contribute as a Utility Player

• Support adjacent operational workflows when bandwidth allows (e.g., app review follow-ups, launch readiness checks)

• Perform smaller migrations for our ‘Pro’ (single user) accounts

• Help unblock launches and reduce operational bottlenecks

• Bring clarity to fast-moving, ambiguous operational work

What We’re Looking For

• 3–5+ years of experience in onboarding, implementations, customer operations, or technical support at a SaaS company

• Experience supporting complex customer setups or data migrations

• Comfortable operating in customer-facing, time-sensitive situations

• Strong analytical and problem-solving skills

• Able to work closely with engineers without being an engineer

• Clear, confident communicator across technical and non-technical audiences

• Organized, detail-oriented, and calm under pressure

• Strong ownership mindset and follow-through

Nice to Have

• Experience with ticketing or issue-tracking tools (Linear, Jira, etc.)

• Familiarity with payments, subscriptions, or scheduling platforms

• Background in high-volume SaaS onboarding or implementations

• Experience at a Series A/B startup

• Comfort operating across teams without formal authority

Why This Role Matters

• Launch quality has a direct impact on early retention and customer trust

• This role reduces pressure on Onboarding, Support, and Engineering

• You’ll help scale launches without sacrificing reliability or experience

• You’ll have visible impact on customer outcomes and operational performance

What We Offer

• Competitive salary and meaningful equity

• Comprehensive medical, dental, and vision coverage

• Unlimited PTO and flexible work environment

• Annual company offsites

• Wellness reimbursement

• Catered lunches and snacks in our NYC workspace

• High ownership, autonomy, and visibility

Arketa is an equal opportunity employer and is committed to building a diverse, inclusive, and equitable workplace.

• Enhance, optimize, validate and automate core MinIO software for performance, scalability, and security.
• Help building and delivering high-performance distributed storage solutions with a focus on cloud-native architectures.
• Validate the MinIO Software according to customer environment and requirements, ensuring no surprises are observed at customer deployments.
• Improve existing features, fix critical issues, and contribute to open-source repositories.
• Collaborate with other engineers to refine architecture, APIs, and integrations.
• Write efficient, well-documented, and maintainable code.
• Conduct performance benchmarking and debugging of complex storage environments.
• Work closely with customers to address issues, and manage expectations.

Inkitt is building the Disney of the 21st Century, standing at the forefront of technology and entertainment. Leveraging AI and predictive algorithms, Inkitt discovers unknown stories and turns them into blockbuster hits, producing a new $1M ebook every 4 weeks and selling directly to consumers through its Galatea app. Inkitt has become the 11th most bestseller-generating publisher in the world, boasting a 40x higher hit-rate than traditional publishers. Recently raising a Series C and backed by some of the top VC’s such as: Khosla, Kleiner Perkins, and NEA Ventures, our recent expansion into CandyJarTV is only the beginning of our journey to becoming the next-gen entertainment powerhouse.

• Provide support and development for cloud infrastructure in GCP, AWS, and Hetzner, ensuring seamless operation and scalability
• Expand and maintain our Kubernetes and Nomad container orchestration infrastructure
• Implement robust monitoring and observability solutions for infrastructure and various backend applications, utilizing tools like Prometheus and Kibana
• Set up and maintain highly available databases, including PostgreSQL, Elasticsearch, and ClickHouse, to meet performance and reliability requirements
• Continuously enhance security measures across the infrastructure, implementing best practices and staying vigilant against potential threats
• Collaborate with stakeholders to manage infrastructure budgeting, optimizing resource allocation and cost-effectiveness
• Strive to achieve near-perfect system uptime through proactive maintenance, performance tuning, and rapid incident response

• CS degree or in a related field 
• Proficiency in PostgreSQL database management, encompassing configuration, performance tuning, and high availability setups
• Experience with Prometheus for robust monitoring and alerting, ensuring timely detection and resolution of issues
• Familiarity with Elasticsearch and Kibana for efficient log analysis and visualization, enhancing system observability
• Expertise in Kubernetes or Nomad for container orchestration and deployment, enabling scalable and resilient infrastructure
• Experience with ClickHouse or other OLAP databases for real-time analytics and data warehousing, enabling rapid insights into large datasets
• Hands-on experience with cloud platforms such as GCP and AWS, including infrastructure setup, configuration, and optimization
• Proficiency in Redis for caching and in-memory data storage, enhancing application performance and scalability

• Autonomous
• Bring solutions instead of problems
• Data driven
• Quick to action
• A high functioning workaholic
• Looking for exponential career growth
• Have lots of fun building a generational AI x Entertainment company

At Inkitt, we strive to build a company culture and provide employment opportunities based on diversity and inclusion. We believe every author should have an equal opportunity to succeed, as should our team members. As a growing team from 20+ countries, we welcome everyone to apply. 

We look forward to hearing from you!

Check out our Careers Blog ðŸ’¼

Follow us on Instagram & LinkedIn! ðŸ’» 

Introduction to Demandbase:

Demandbase is the only pipeline AI platform that empowers GTM teams to automate growth at scale. With a unified view of data, insights, actions, and outcomes, B2B enterprises can seamlessly align and execute their account-based GTM strategies with confidence. Thousands of businesses trust Demandbase to maximize revenue, minimize waste, and consolidate their data and tech stacks – all in one platform.

As a company, we’re as committed to growing careers as we are to building world-class technology. We invest heavily in people, our culture, and the community around us. We have also continuously been recognized as One of The Best Places To Work in the San Francisco Bay Area by Fortune, and One of The 60 Best Companies To Sell For by Selling Power. Our offices are located in San Francisco, New York, Austin, Seattle, India, and the United Kingdom.

About the Role

Demandbase is looking for a Principal Software Engineer who thrives on solving complex technical challenges and delivering scalable, high-impact systems. We are building the future of B2B go-to-market with AI, and we need a technical leader who owns architecture, guides system design, and builds innovative solutions that drive measurable customer outcomes.

This is a high-influence, technical leadership role. You’ll serve as a leader across teams, collaborating closely with Engineering and Product Managers to align execution with strategy and bring cutting-edge AI-powered solutions to life. You will tackle some of the most challenging problems in the industry, such as building an extensible framework that closes the loop between data, insights, and action for B2B marketers.

If you get energy from mentoring engineers, driving technical direction across distributed systems, and shipping work that empowers GTM teams to automate growth at scale—we want you.

Responsibilities

• Lead technical direction and architecture across projects involving scalable microservices, distributed systems, and modern data platforms.

• Lead architecture and implementation of high-impact initiatives such as the Next-Gen Orchestration Engine (NGOE) and MCP Gateway.

• Integrate generative and agentic AI capabilities into the platform to drive customer outcomes.

• Partner with Product and Engineering leadership to translate product vision into actionable technical roadmaps.

• Maintain high standards for quality, security, system resiliency, performance, and operational efficiency.

• Stay hands-on by participating in technical design reviews, code reviews, architectural planning, and incident retrospectives.

• Champion modern engineering practices such as continuous delivery, test automation, and cloud-native deployment.

• Mentor senior and staff engineers and contribute to the growth of engineering leadership within the team.

• Represent the platform team in broader architectural discussions and technical forums.

Qualifications

• 10+ years of professional software engineering experience, with at least 2–3 years in a Staff or Principal Engineer role.

• Strong architectural and technical leadership in data-heavy, integration-driven, cloud-native platforms.

• Deep understanding of system design, architectural trade-offs, and performance tuning at scale.

• Experience building AI agents, agentic workflows, reusable AI capabilities, and MCP servers/clients.

• Proficient in modern backend languages (Java, Scala, or Python preferred) and SQL.

• Hands-on experience with data systems like Postgres, Snowflake, Redis/Aerospike, and messaging systems like Kafka or Pulsar.

• Experience with modern infrastructure, including CI/CD pipelines, Kubernetes, and cloud platforms (AWS, GCP, or Azure).

• Strong communicator who can bridge technical and business priorities while fostering collaboration.

• Experience in agile development methodologies like Scrum, Kanban, or SAFe.

• Passion for mentorship, providing feedback, and helping engineers grow.

Nice to Have

• Hands-on experience with CRM and Marketing platforms including Salesforce and Marketo.

• Experience with data connectivity and identity tools such as LiveRamp.

• Familiarity with Analytics and Advertising stacks, specifically Google Analytics, Adobe Analytics, Google Ads, and Meta.

• Deep expertise in orchestration and automation frameworks such as Temporal.

Our Commitment to Diversity, Equity, and Inclusion at Demandbase

At Demandbase, we believe in creating a workplace culture that values and celebrates diversity in all its forms. We recognize that everyone brings unique experiences, perspectives, and identities to the table, and we are committed to building a community where everyone feels valued, respected, and supported. Discrimination of any kind is not tolerated, and we strive to ensure that every individual has an equal opportunity to succeed and grow, regardless of their gender identity, sexual orientation, disability, race, ethnicity, background, marital status, genetic information, education level, veteran status, national origin, or any other protected status. We do not automatically disqualify applicants with criminal records and will consider each applicant on a case-by-case basis.

We recognize that not all candidates will have every skill or qualification listed in this job description. If you feel you have the level of experience to be successful in the role, we encourage you to apply!

We acknowledge that true diversity and inclusion requires ongoing effort, and we are committed to doing the work required to make our workplace a safe and equitable space for all. Join us in building a community where we can learn from each other, celebrate our differences, and work together.

Unsolicited Submissions

At Demandbase, we value thoughtful partnerships and direct connections with candidates. We’re not accepting unsolicited resumes or outreach from third-party recruiting agencies. Any unsolicited submissions will not be reviewed, and no fees will be paid.

Healthcare is in crisis and the people behind the results deserve better. With more and more data coming from wearables, lab tests, and patient–doctor interactions, we’re entering an era where data is abundant.

Junction is building the infrastructure layer for diagnostic healthcare, making patient data accessible, actionable, and automated across labs and devices. Our mission is simple but ambitious: use health data to unlock unprecedented insight into human health and disease.

If you're passionate about how technology can supercharge healthcare, you’ll fit right in.

Backed by Creandum, Point Nine, 20VC, YC, and leading angels, we’re working to solve one of the biggest challenges of our time: making healthcare personalized, proactive, and affordable. We’re already connecting millions and scaling fast.

Short on time? TL;DR

• You: Can define what should be measured, how it should be modeled, and how those insights should shape product and company decisions.

• Ownership: You’ll own Junction’s highest-leverage statistical, modeling, and evaluation work across diagnostics, clinical workflows, and AI-enabled product development.

• Scope: This is not a pure IC modeling role and not a reporting role. You’ll set the methodology, research roadmap, and decision framework for how Junction uses data to drive product, clinical, and business outcomes.

• Salary: $180,000 – $220,000 + equity

• Location: Fully remote (EST timezone only)

Why we need you

Junction sits in the flow of high-value diagnostics and clinical data. As the company grows, our advantage moves beyond just having data to having the ability to turn it into reliable intelligence improving product decisions, customer outcomes, and the performance of the business.

Some of that work exists today, but it is not yet owned as a coherent function. Models get built. Analyses get done. Experiments answer local questions. But we need someone who can define the broader scientific and analytical system: what we should measure, what methods we trust, where modeling creates real leverage, and how that work translates into products and decisions that hold up outside a demo.

We’re hiring our first Data Scientist to take ownership of, and establish that standard.

This role will lead Junction’s most important modeling, experimentation, and evaluation work. You’ll partner closely with data, product engineering and leadership teams to drive the analytical roadmap by which Junction can leverage differentiated value from data.

What you’ll be doing day to day

• Own the research and modeling work underlying Junction’s highest-priority data science opportunities across diagnostics, clinical workflows, and AI-enabled product features

• Define rigorous frameworks for measurement, experimentation, and causal evaluation so we can distinguish signal from noise and make decisions we can defend

• Lead development of predictive models, segmentation approaches, risk or routing logic, and other statistical systems that directly inform product and business strategy

• Build the analytical foundation behind customer-facing features — from model development through to validation and performance tracking

• Partner with engineering and data engineering to ensure models and analytical systems can be put in production, are reliable, and useful in real workflows

• Establish how Junction evaluates data-driven and AI-enabled features, including methodology, quality thresholds, monitoring, and performance review

• Communicate complex technical findings clearly to technical and non-technical stakeholders, including tradeoffs, limitations, and implications for action

Requirements

• Strong track record of leading high-stakes analytical work that influenced product, operational, or business decisions

• Deep foundation in statistical inference, experimental design, observational analysis, and model evaluation

• Strong Python and/or R skills, with experience working on large, messy real-world datasets

• Experience building predictive or decision-support models in production or near-production environments

• Experience partnering closely with engineering to move work from analysis or prototype into deployed systems

• Ability to operate at both strategic and hands-on levels: defining the roadmap while also getting into the details when needed

• Strong communication and stakeholder management skills; able to explain methods, findings, and tradeoffs to executives as well as technical peers

• Comfort operating in a startup environment with ambiguity, limited structure, and high ownership

Nice to have

• Experience designing, executing, and publishing research studies

• Experience with HIPAA, PHI, or other regulatory clinical frameworks

• Deep familiarity with modern data tooling and production workflows across warehouses, orchestration, and transformation layers

• Experience developing, deploying, and designing evaluation frameworks for LLM or AI-powered features in customer-facing products

• Expertise directly working with healthcare, diagnostics, lab data, wearable data, and other clinical data

• Experience applying causal inference methods, such as diff-in-diff, propensity scoring, or instrumental variables in practice

What this role isn’t

• Not an analytics role focused on dashboards, reporting, or one-off analysis

• Not an ML platform role — you won’t own infrastructure or tooling

• Not a good fit if you mainly want to experiment with models or AI ideas without being accountable for how they perform in production

• Not a good fit if you struggle with ambiguity. Knowing what to work on is part of the job

How you'll be compensated

• Salary: $180,000 – $220,000 + equity

• Your salary is dependent on your location and experience level

• Generous early stage options (extended exercise post 2 years employment)

• Regular in-person offsites, last were in Tenerife and Miami

• Monthly learning budget of $300 for personal development and productivity

• Flexible, remote-first working - including $1K for home office equipment

• Monthly budget of $150 to use towards a coworking space

• 25 days off a year + national holidays

• Healthcare coverage depending on location

Oh and before we forget:

• Backend Stack: Python (FastAPI), Go, PostgreSQL, Google Cloud Platform (Cloud Run, GKE, Cloud BigTable, etc), Temporal Cloud

• Frontend Stack: TypeScript, Next.js

• API docs are here: https://docs.junction.com/

• Company handbook is here with engineering values + principles

Important details before applying:

• We only hire folks physically based in GMT and EST timezones - more information here

• We do not sponsor visas right now given our stage

Why TrueML?

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.

The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.

We are seeking a technically-driven Revenue Operations Analyst to serve as the architect and administrator for our entire revenue organization platform. This role is unique in its breadth: you will own the backend configuration of Salesforce and Gong for both our Sales and Client Success teams.

You will be the bridge between departments, ensuring that data flows seamlessly from the initial lead through to long-term client retention. We need a "builder" who can manage major backend architectural changes while providing the day-to-day support and training that keeps our teams running at peak efficiency.

• Unlimited PTO
• Medical benefit contributions in congruence with local laws and type of employment agreement

• Full-Cycle Systems Administration

• Salesforce Architecture: Act as the primary admin for the entire revenue funnel. You will build and modify custom objects, complex validation rules, and Flow automations that support both the Sales cycle and post-sales CS workflows (e.g., Renewals, Health Scoring, and Expansions).
• Gong Management: Configure and optimize Gong for both Sales and CS. This includes building trackers to identify sales objections and trackers to identify client churn signals or expansion opportunities.
• Cross-Functional Integrations: Manage the tech stack (LeadIQ, Spiff, Atrium, Sales Navigator, etc.) to ensure information is synced correctly between Sales and CS, eliminating data silos.
• Technical Support: Serve as the first line of defense for all technical inquiries, resolving system bugs and user issues for the revenue team.

• Revenue Data & Forecasting

• Unified Reporting: Build and maintain dashboards that visualize the health of the business, including Sales pipeline, Client Success health scores, Net Retention Rate (NRR), and Churn analysis.
• Forecasting Engine: Own the technical framework for forecasting. You will ensure leadership has accurate data for both new business revenue and renewal/expansion revenue.
• Data Integrity & Governance: Proactively audit Salesforce data. You will enforce the processes that ensure Sales reps and CS Managers are entering data accurately and on time.

• Enablement & Documentation

• User Training: Lead training sessions tailored to the specific needs of Sales (prospecting/closing) and CS (onboarding/renewals/upselling).
• Playbook Development: Maintain technical documentation and SOPs for all revenue-related processes to ensure a consistent "Source of Truth" for the company.

• Technical Mastery

• Salesforce Expert: 3–5 years of Salesforce Administration experience with a focus on Flows and complex architecture. Certification (ADM-201) is required.
• Gong Power-User: Proven experience configuring Gong for multi-departmental use (Sales vs. CS workspaces).
• Data Analysis: Advanced Google Sheets/Excel skills. You should be comfortable with complex formulas and data modeling related to revenue forecasting.

• Experience & Mindset

• Lifecycle Knowledge: Strong understanding of the SaaS customer journey—from the first touchpoint to renewal and expansion.
• Process-Oriented: You enjoy building "guardrails" in systems that prevent human error while maintaining a smooth user experience.
• High-Touch Communication: The ability to explain technical backend changes to non-technical stakeholders in Sales, CS, and Finance.
• Adaptability: Comfortable making major system changes in a fast-paced environment where priorities can shift quickly.

• You aren't just supporting a team; you are building the infrastructure for the company’s entire revenue engine. You will have the authority to reshape how we use Salesforce and Gong to drive growth and protect our customer base.

We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference.

Our Dedication to Diversity & Inclusion

TrueML is an equal-opportunity employer. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions, and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

What’s in it for you? 

Ready to make a serious impact? Millions of people already rely on Calendly, and we’re still in the midst of exciting product growth — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey.